A remote support solution as exceptional as your business.
In most cases, our IT specialists are able to deal with computer problems remotely without ‘physically’ changing any hardware on your PC. Resolving computer issues such as viruses, malware, and even hard drive failure from a remote location by our IT Specialists minimizes computer repair time and allows you to get back to your day to day tasks sooner. For those with limited computer knowledge, you can comfortably watch one of our IT specialists fix the computer problems on your PC from the comfort of your office chair.
Increase productivity
Our support reps and technicians will resolve issues more quickly, improving efficiency and end-user satisfaction.
Strengthen security
the systems we utilize will works through your firewall without VPN tunneling, so your perimeter security can remain intact and all session traffic is encrypted and logged for a detailed audit trail.
Improve SLA’s
Guaranteed to provide a better experience for our clients and reduce time to resolution with an array of features such as desktop sharing and chat.
Need desk-side support? we can help